Children, Online Photos and Your Organization

September 1st, 2010

Having worked with both schools and Adventure Guides in leadership and technical advisory roles I have persistently encountered significant hurdles with how to handle the images of children. Organizations face the need to balance the protection of children with the parents’ ability to share photos with family members and close friends.

Historically photographs of school or club activities could be shared physically without concern for the safety or privacy of other children in the images. With the advent of digital photography this physical sharing was replaced with electronic sharing, however privacy and safety was only minimally affected because sharing was typically done via email or through password protected photography sites.

The advent of social networking brought about several changes. The first was the concept that photos could be easily shared out to friends and family without requiring them to register at photography sites and the second was the identifying information was being added to photos via status updates and tagging, the searchable identification of people in the photographs. Parents became enchanted with the idea of both sharing and viewing photos of their children online.

In discussion of social networking it is important to examine Facebook, initially based around photographs and built of many closed networks. By having closed networks Facebook implicitly recognized the danger of sharing photos outside closed social networks. Unfortunately Facebook moved away from this closed model and in the process also, possibly intentionally, made selecting correct privacy settings difficult. Facebook remains a very popular photo-sharing social network and many organizations have had to request and even caution their members not to post photographs of events for fear of impacting the safety of other children in the organization.

We are now faced with a serious problem. Parents, not organizational leaders, are impinging on the privacy and safety of children in the organization and, as a result, there is no effective way for the organization to enforce any policies or procedures on photo sharing.  There are three paths that can be taken. First the organization can bury its head in the sand, leaving parents to police themselves and hopefully eliminate any legal, if not moral, culpability. They may however need to prohibit parental photography at sponsored events. Second the organization can publicize policies and educate parents on privacy and safety concerns in the hopes of preventing a future tragedy. Third the organization can put in place a system for parents to use such that privacy and safety of children can be preserved to the best extent possible.

Such a system has to be based around a strong authentication system that permits photo sharing with the organization and also within subgroups. Second the system must attempt to automate some of the process of identifying photos that should not be shared as well as tracking how the photos are being shared. Third the system must give parents the reasonable ability to block the use of images of their children when those images have the possibility of infringing on the privacy or security of their children. In addition it should permit parents to track the use of any images. Fourth the system must provide a way for the owner of the image to control and perhaps monetize the image.

I am hoping that Google Apps addition of Picasa will provide a good base for such a system. Google Apps already provides a strong account management system and Picasa already provides facial recognition based tagging. An organization would additionally need to build a database of opt-out images to prevent the public sharing of an image with those persons. Parents interested in opting out would additionally bear the responsibility of policing the images to ensure that tagging was being carried out correctly. While these parents will object that they should not be required to perform this action, the counter argument is that without them putting forth this effort there is little likelihood that other parents will be policing the images they choose to share.

A layer on top of the photo viewing system should also be provided to easily permit image sharing. This functionality would restrict sharing of images tagged with people from the restricted database without specific consent and caution on images with untagged people, which could be provided electronically. It would also maintain a record of how each image was shared. The same layer could be used by the organization to retrieve consent for image use in published material or websites and to provide commercial options for restricted use photos.

Advanced functionality would enforce policies regarding personal information in publicly shared images or provide warnings when status messages accompanying images contained information perceived to threaten the safety or privacy of the subjects.

Organizations would do well to establish a defacto photo repository for members to assist in the management of the safety and privacy of child images. Google has been extensively marketing their Apps environment for the education market would do well to look at how organizations can be assisted in protecting their children.

Use of Social Media in the Adventure Guides Program

June 8th, 2010

It might seem counterintuitive that an 80 year old camping organization could benefit from social media. The YMCA Adventure Guides program is fertile ground for aggressive adoption of multiple forms of social media for member communication, fund-raising and recruiting.

Adventure Guides, formerly Indian Guides, began in 1926 to counter the loss of the father’s influence in the household to increasing urbanization and industrialization. It was focused on providing time for fathers and sons to spend together outdoors in the company of other men. The program remains as relevant in today’s information society as it was in yesteryear’s industrial one.

Even if you are not involved with Adventure Guides, examining how social media is useful to this program may inspire you to look for ways it can be applied in your company or organization. The goals for our use of social media are to improve member participation, increase fund raising and grow the program through higher recruiting.

To improve participation we need to accomplish two separate tasks. First we must ensure that members know the details of all activities and second we need to generate enthusiasm in the group about the events. Facebook provides great tools to accomplish both of these activities. The nation’s private Facebook group can be the main focus. Events can be created for your activities with complete details. Leadership can use this space to promote the activity through comments and sharing. In addition, because of the privacy controls, pictures and videos of past events can be shared with participants. Other forms of social media, particularly Twitter, can be used to promote the Facebook group.

Social media plays a similar role for promoting fund raising. If the nation takes the time to prepare web pages or public Facebook fan pages for fund raising programs and events then it becomes easy for the membership to share those events out to their personal social networks. Care must be taken to ensure that the material is easily shared and appears professional so as to encourage members to share it. When relying on the members’ social networks it is important for the nation leadership to provide value. The nation can assist members in building their networks and in return can expand the reach of its own marketing.

The same techniques that are valuable for fund raising also apply to recruiting. The Adventure Guides has always depended on word of mouth to bring in new recruits. Some active recruiting is done via schools and directly through the YMCA. If social networks are the new word of mouth then members should be encouraged to reach out to their social networks for new recruits. However, social media also provides an opportunity to reach out to people by interest and not via preexisting networks. Specifically members should be encouraged to use location based services such as Foursquare of Gowalla during nation activity. People checking in at the same venues can become aware of the program through comments added by the leadership. In the past, direct exposure to the program in this manner was limited to the actual duration of the event. Through the use of social media people can become aware of the program just by visiting a site that the nation visited months earlier.

Adventure Guides is an inclusive program and leadership needs to be aware that not all members are technically proficient. The program should never become dependent solely on social media for communication. Email, phone calls and in person meetings are still essential. However, social media is becoming pervasive and forward thinking leadership should aggressively pursue the use of these technologies to enhance and enrich their programs.

What creative ways have you used social media or other technology in support of your tribe or nation? Are you in favor of social media use as part of Adventure Guides?

Stephen Cerruti is Nation Chief of the Redhawk of the Magdalena Ecke Family YMCA in Encinitas, CA.

Odwalla, Kill a Tree to Plant a Tree

May 25th, 2010

Today Odwalla launched its great program that lets you vote on where to have them plant trees. Its fun and beneficial and good for their brand. Unfortunately they have a big flaw in the program. In order to vote more than once you have to visit a state park in a participating state and pick up a welcome kit with a code.

I guess if you are going on vacation and visit a state park you are likely to pick up a welcome packet and no harm is done. But I love state parks. I visit them all the time and I don’t need a welcome packet. It would not be very environmentally friendly for me to pick one up each time I visit. In addition when I went to Carlsbad State Beach today their welcome packets were from 2008 and didn’t have codes.

I have a solution to this problem. Odwalla should team up with Gowalla and hand out codes to people who check in at state parks. This would eliminate the need for people to take welcome packets when not needed and would give both Odwalla and Gowalla some brand exposure.

If you like this idea, please let Gowalla know at their feedback site. You can also email Odwalla at consumers@odwalla.com

Finally, please vote for California to plant a tree in Cayumaca Rancho State Park.

State Park Access Pass – Just Say No!

May 13th, 2010

With the loss of the proposed off-shore oil funding source, the California State Parks are once again at risk of losing funding due to the economic situation in California. During each of the last several budget cycles the State Parks were threatened with closure as an attempt by the Governor to bend the legislature to his will. While, for the most part, the parks continue to stay open we are now approaching the one year anniversary of the closure of 60 parks and a reduction in service at nearly all sites.

Using the fear of State Park closures the California State Park Foundation (CSPF) is once again proposing adding a vehicle licensing fee to provide a dedicated funding stream for the State Parks. This is a truly awful idea and should be fought no matter how you feel about the State Parks.

The State Park Access Pass is a regressive tax. It is most burdensome to those near the very bottom of the economic scale, the very people who may not have the resources to make use of the State Parks. More importantly, the primary goal of the CSPF is to provide a dedicated funding source for the State Park System. The very idea of a dedicated funding stream for any governmental activity is abhorrent, but especially in difficult economic times. The SPAP VLF is fundamentally a straight tax increase because the money saved from the general fund will be allocated by the government to some other activity.

We need all levels of government to be responsive to the current economic climate and providing a dedicated funding source eliminates the need for the State Park System to seek better, less expensive ways of operating.  We need our elected leaders to have the freedom to fund operations according to the priorities we specify and not to have their hands tied by having funding legally tied to special interest parks.

It would be fruitless for us to have beautifully maintained parks, fully staffed with professionally managed educational experiences that nobody could visit simply because we no longer have the resources left to put gas in our car or take a day away from our work. I urge you to lobby your representatives to ensure situationally appropriate funding for the state parks from the general fund and to reject and new taxes or fees that tie funds to special interest projects, no matter what projects those are.

How are the State Parks affected by the Gulf Oil Spill?

May 13th, 2010

Below is the text of an email sent out to the leadership of my Adventure Guides nation. It has been my role to keep our leadership informed on the status of issues affecting the state parks we use for some of our events.

State Parks Update

On April 20, 2010 an explosion on the Deepwater Horizon offshore drilling rig, operating in the Gulf of Mexico off the coast of Louisiana, resulted in a fire that sank the rig and caused a massive-scale oil spill. How did this event affect the California State Park System? You may not recall is that the Governor’s 2010-11 budget proposal removed core public funding for California’s 278 State Parks and replaced it with funding from a future offshore drilling project. Yesterday Gov. Schwarzenegger announced that he was dropping support for offshore drilling and specifically for the project that was intended to provide funding for the California State Park system. This leaves the State Parks without a clear source of funding in the proposed budget.

It is important that we continue to express to our legislators through our communication and our actions at the ballot box that the State Park System is an important resource for California and requires adequate funding to continue its mission.

California State Parks Mission Statement

To provide for the health, inspiration and education of the people of California by helping to preserve the state’s extraordinary biological diversity, protecting its most valued natural and cultural resources, and creating opportunities for high-quality outdoor recreation.

Redhawk Nation Sixth Aim

To seek and preserve the beauty of the Great Spirit’s work in forest, field and stream.

What are the real motives behind the 12,000% alcohol tax?

March 31st, 2010

If you live in California and you drink beer, or wine, or distilled spirits, you have probably heard about the proposed constitutional amendment to raise taxes on alcohol by staggering amounts. If not you can read about it here at the LAist.

One thing that really stood out to me in the proposal was this;

(c) Fifteen percent for the funding of grants for naturopathic treatment and recovery programs for alcohol addiction.

It seems very odd that such a significant amount of grant money would be directed specifically towards naturopathic treatments. So a little snooping turns up the following in LinkedIn.Not much information can be found about the 21st Century Wellness Initiative, and it would be hard to know if this is even the correct Kent Whitney. However we can locate Kent M and Josie Whitney to the San Diego area. A reverse white page search shows a San Diego household with a Kent M Whitney and a Josie B Whitney living here;If this wild conjecturing is true, this plan is actually kind of clever, create a constitutional amendment to provide $900M of funding to a tiny industry and be positioned to make use of the grant money. At this point it is impossible to connect enough dots to come to any real conclusions. Is the Kent Whitney in LinkedIn the same Kent Whitney behind the tax increase proposal? Is 21st Century Wellness Initiative a naturopathic prevention or treatment program? However, if it does turn out to be true let me be the first to say, “Kudos to you Kent Whitney!”

Teacher’s Pay, Is It Too High?

March 9th, 2010

Buried in the article POWAY: PUSD to send layoff notices, appeal ‘God banner’ decision was this little gem;

Poway resident Scotty Blackman told the board he was launching an initiative to reduce the salaries of all state employees, including teachers, by 35 percent to 45 percent to make them comparable with the private sector.

Blackman said California teachers earn an average of $85 an hour, a figure he calculated by dividing annual salaries by 7-hour workdays over a 183-day work year.

Teachers also have very good health care benefits as well as a CalSTRS, the California State Teachers Retirement System. In addition to providing retirement benefits, CalSTRS also offers other perks like home loans. California teachers do pay 8% of their salary automatically into the retirement program.

This sounds like a sweet deal, doesn’t it? Let’s look even closer at the retirement benefits, a teacher who starts at age 50 and retires at age 56 earns $2,500 to $3,000 per month for the rest of their life.

Certainly, in light of these facts, it sounds like a good idea to reduce teacher salary. However simplifying the facts down this much can obscure the truth. Anecdotal evidence supports the premise that most teachers are working far more than the seven contracted hours per day.  Were we to reduce pay it is likely that at some point districts would be forced to order teachers not to work outside of assigned hours. Similar things have happened in other industries that attempted to reduce pay to reflect contracted work rather than actual work.

Teachers are also required to earn continuing education credits to remain qualified to teach in the classroom, some of these hours are provided through sponsored district programs, but many times the teachers themselves must pay for the training and work extra hours outside of their contracts for study.

The use of average salaries is also very misleading. Teacher pay is not merit based, it is a combination of years of credited experience and education credits. The average age of the existing teacher pool therefore skews the average salaries. We are nearing the retirement age for a mass of baby boomer teachers. These teachers are among the highest paid and will be replaced with new teachers drastically reducing the average salaries downward. As far as the retirement system goes, participation in CalSTRS, which is mandatory, can reduce or eliminate Social Security benefits, even survivor benefits from a spouse.

Here is the kicker, private sector salaries are typically set by the free market principles of supply and demand. If there a excess of talented labor then employers can find employees willing to work for lower wages. However, in this country there is a critical shortage of qualified teachers, especially math and science teachers. Artificially reducing pay would be detrimental to attracting qualified people into the teaching profession.

The New York Times reports that the US will need a million new teachers by 2014, nearly a quarter of the existing teachers. How will we attract quality teachers with artificially low salaries?

Our Day in Television

February 25th, 2010

Dom and Ant at Pictograph Marker

Yesterday I had the amazing experience of watching my sons take part in the filming of a television show. The boys were contacted by their agent to play children in an episode of a new TV series that will be released this summer. These were background roles so they did not have lines. Their job was to put the identity of a character in context as a father and a family man.

For the boys it was a long day filled with hours of compulsory school work with a set teacher and with me telling them that they could not go out and play in the dirt. I think that perhaps I was more nervous than they were, not knowing what to expect and really hoping that they would both do a good job and come out of the experience with a positive feeling about it.

The moment that I really stopped being nervous about the whole process came just before the boys went on camera the first time. The star of the show, an actor I suspect you know, got down on the boys level to explain to them why he was wearing makeup that made him appear as if he had been thrown through a window and give them some very simple tips on what they should do. I was totally impressed on how he was able to immediately connect with them and get them focused on the job. He introduced himself to me later in the day and complimented the boys. Taking the time to do these things on what I am certain was a long day really added to the wonder of the experience.

Dominic has always been a star, fairly easy going and responsive to adults. I was less concerned about his ability to handle any stress or understand why they would be doing the same things over repeatedly or asked to make small corrections than I was with Anthony. Anthony did very well during the first scene but I only knew how emotionally invested he was in the job when we were walking back to the classroom. He turned to me, almost about to cry, and said that they didn’t like him. I was shocked, everyone was really nice and complimentary and he seemed to have done everything they were asking of him. It turned out that he had misinterpreted the scene as an audition and felt that since they were sending him away they didn’t want him in the TV show. His on-set teacher and I explained to him that he had done a great job and how television was filmed in small little pieces and put together to make the whole story.

Throughout the day Dominic, Anthony and I had the opportunity to discuss lighting, how they were able to film the indoor daytime scenes at night as well as other aspects of television production including the concept of continuity or why they couldn’t drink the red kool-aid and needed to be careful eating so as not to get their clothes dirty. The set teacher explained to them why we were eating “lunch” at 4:30. We got to visit the craft service truck for a snack and went to wardrobe to have our outfits checked out.

The end of the day wrapped up with the first assistant director hurrying to complete the boys’ last scene and the boys receiving applause from the cast and crew. Anthony still was concerned that they hadn’t filmed enough even insisting that they forgot to film an upstairs scene that I am quite sure was never in the script. This will be one of those red letter days that I will always remember and it was made so in a large part by the stars, the directors, the crew, the wonderful teacher and the family whose house we used as a classroom. A special thanks to Wyatt for sharing his toys.

Is BD Live a shot in the arm, or a shot in the foot?

December 23rd, 2009

This post is actually a question for TK and it focuses on my personal experience with BD Live and his contention that there is still a market for purchasing movies.

Purchase vs Rent vs On Demand

As I understand TK’s position, the studios plan to make money by getting you to buy all the movies you bought on VHS and then bought again on DVD by getting you to buy them again on Blu-ray. I am not the ideal consumer for this, I laugh every time I open the drawer of my wife’s mostly unwatched Disney VHS tapes.  I have recently taken a business from delivering training videos via DVD-ROM to delivering them over the Internet, so my opinion is that physical media is doomed and revenue from movie sales will trend towards zero, just as it has for newspapers and music. Certainly the embargoes against rental kiosks and other steps the studios are taking are an effort to promote sales over rentals and possibly rentals over downloads to stave off the inevitable price declines inherent with electronic delivery.

BD Live

BD Live is supposed to make Blu-ray Discs more valuable by linking the movies to online content. A main feature BD Live provides is the ability to get information about specific scenes while watching the movie. Consumers with Internet connected players can get up to date information about the actors, directors and possibly locations. This is a familiar function to TiVo users, it has existed for years as TiVo Swivel Search. Another feature of  BD Live is chat. I just can’t see wanting to chat during a movie and if I did I wouldn’t want to do it through the TV with a remote.

BD Live Inoperable Out of the Box

But all of that is irrelevant, here’s the rub. In the race to the lowest price, the manufacturer of my player decided not to include a memory card. Available for retail for less than $10, an SD card has been required to access BD Live content for every Blu-ray movie we’ve rented. I really should buy one, but I know I have a few spares lying around somewhere and it seems silly to buy another. Obviously I haven’t gotten curious enough to spend the cost of two lattes or to search the junk drawers. Maybe BD Live is great, but someone forgot to tell me.

What’s really funny is that the same player offered me a five dollar credit for connecting it to Amazon’s Video On Demand service. So the player is actually encouraging me to watch downloaded movies. Furthermore when I purchased the player I also was given a choice of Blu-ray movie for free. It seems incredibly short sighted that the movie studios aren’t chipping in another $5 to ensure you are walking out of the store with a memory card to make BD Live useful. The user experience for BD Live for those who don’t know what an SD Card is or how much one costs is horrible. I think this alone would sour the average consumer towards BD Live especially when all of the other online features including video on demand work.

Honestly that is a pretty easy problem to fix. Even after the fact it would be fairly simple to offer a promotion for consumers with Internet connected players for a free memory card. The real issue here is whether the BD Live content is more of an encouragement to purchase or to rent. The fundamental problem is that the content is delivered over the Internet. There is no guarantee that the content will be available in five years and there is no bonus offered for buying the content. Therefore it probably encourages renting more than purchasing. At some point the studios will want to recover the money they invested in producing any BD Live content and will make it available to consumers who watch movies via video on demand. Some of the features of BD Live, including chat, have already been demonstrated in video on demand prototypes from NetFlix.

A Better Option to Promote Purchase

I better option for the studios would have been something that made the movie sticky. This system would involve features from services like TiVo, IMDb, Amazon and Flixster. Fundamentally the system would provide a way to register the first sale of a Blu-ray Disc in an online catalog. That catalog could be connected and shared in social sites like Flixster does with movies in theaters and Facebook. By connecting it to IMDb it would be easy to create TiVo like recommendations of what movie from already in your library you might enjoy. Amazon like wish lists and allow the studios to offer loyal purchasers promotions and earlier release dates completely bypassing the current retail channels and certainly have more ability to forecast end user sales.

This catalog system could also solve a problem faced my most people who have collected large numbers of movies, specifically it could provide a nice cover-flow type interface, the ability to search for movies by keywords, actors, directors or quotes. It could provide a way for the user to specify the location of the movie to make it easier to find in large collections.

If the studios were really gutsy they would build in a lend/like system. Using the social network features you would borrow a copy of the movie from a friend, perhaps even via a studio authorized digital copy. Upon viewing and returning the movie to the friend you would be asked to rate the movie. If you liked the movie the studio could offer it to you directly.

Conclusion

As content becomes available digitally the price gets forced down. The way to preserve prices is to ensure there remains continued additional value in physical copies. BD Live does not provide this increased value, it actually encourages rental and opens the door to more video on demand. Movie studios should look at the consumer’s entire catalog and their overall viewing experience versus the individual movie and thereby drive features based on encouraging purchases.

Top 10 Tweeted Movies

December 15th, 2009

Twitter released the top trending topics for 2009. Below are the movies that made the list.

Movies

Title US Gross Budget Profit (Loss)
Harry Potter $301,957,434 $250,000,000 $50M
New Moon $268,024,129 $50,000,000

$218M

District 9 $115,646,235 $30,000,000 $85M
Paranormal Activity $107,492,527 $15,000 $107M
Star Trek $257,730,019 $140,000,000 $117M
True Blood (not a movie)
Transformers 2 $402,111,870 $210,000,000 $192M
Watchmen $107,509,799 $138,000,000 ($31M)
Slumdog Millionaire $141,319,928 $14,000,000 $127M
G.I. Joe $150,201,498 $175,000,000 ($25M)

What does this tell us? I don’t have a clue. Maybe, cheap movies that are good make more money than bad expensive movies? But we really didn’t need Twitter to figure that out.